Specialist, Customer Service

Jenacell GmbH

Piscataway, NJ, United States
Base: $66,700-$111,200; bonus/equity: not specifie...
Hybrid
Sap experience
Customer order management
Resolve inquiries and complaints
The Customer Service Representative for Active Oxygens at Evonik in Piscataway, NJ, is responsible for managing customer orders, resolving inquiries and complaints, and ensuring timely delivery of products

Job Summary

  • The Customer Service Representative for Active Oxygens at Evonik in Piscataway, NJ, is responsible for managing customer orders, resolving inquiries and complaints, and ensuring timely delivery of products.
  • Evonik offers attractive career paths and high-quality development programs, including performance-based remuneration, occupational health benefits, and hybrid and flexible working environments with #SmartWork.
  • This hybrid role requires 2 in-office days a week (non-negotiable) and includes after-hours coverage for emergency order service.

Matching Summary

The Customer Service Representative for Active Oxygens at Evonik in Piscataway, NJ, is responsible for managing customer orders, resolving inquiries and complaints, and ensuring timely delivery of products.

Salary

Base: $66,700-$111,200; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, EAP, Voluntary Benefits, Disability, Life Insurance, Parental leave, Tuition Reimbursement

Skills & Requirements

Must-have

  • SAP experience
  • customer order management
  • resolve inquiries and complaints
  • timely delivery
  • after-hours coverage
  • hybrid work environment

Nice-to-have

  • positive attitude
  • Spanish and French language skills
  • develop your strengths
  • break out your mold

Key Requirements

  • Bachelor’s degree preferred
  • minimum 3 years comparable business experience
  • 3–5 years in Customer Service role
  • Strong SAP experience required
  • demonstrated PC skills
  • hybrid work schedule with 2 in-office days per week

Work Rights

Not specified

Tailored Resume

Cover Letter