The Senior Program Specialist is accountable for the day-to-day activities of the Statement of Work (SOW) Program, managing the process from contract intake through payments
Job Summary
The Senior Program Specialist is accountable for the day-to-day activities of the Statement of Work (SOW) Program, managing the process from contract intake through payments.
This role serves as a key resource building relationships with People Leaders, Procurement, Legal, HR, Finance, and third-party vendors while ensuring service level agreements are met.
Manulife offers a flexible hybrid work environment that empowers employees to learn, grow, and thrive in an inclusive culture focused on well-being.
Matching Summary
The Senior Program Specialist is accountable for the day-to-day activities of the Statement of Work (SOW) Program, managing the process from contract intake through payments.
Skills & Requirements
Must-have
3-5 years staffing or procurement experience
Fieldglass platform familiarity
SOW contract intake and fulfillment
VMS resource onboarding and offboarding
Invoice validation and payment processing
Nice-to-have
Strong analytical thinking skills
Ability to explain technical concepts simply
Experience with high-volume environments
Proactive issue resolution capabilities
Flexibility to shift schedules
Key Requirements
3-5 years experience in staffing, recruiting, procurement, or sourcing
Familiarity with Fieldglass or other vendor management systems
Knowledge of contingent worker processes and invoicing