Senior Manager, New Business Operations and Delivery

FWD SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
10 years experience in life insurance operations
Experience managing new business team
Strong knowledge of life & health insurance
FWD Singapore is seeking a Senior Manager for New Business Operations and Delivery, responsible for leading a team to enhance operational efficiency and customer service within the life and health insurance sector. The ideal candidate will have over ten years of relevant experience, particularly in new business operations, and possess strong managerial and communication skills

Job Summary

  • This role leads the new business operations team to achieve operational efficiency and deliver remarkable service experiences to customers and intermediaries.
  • The incumbent must possess at least 10 years of experience in life insurance operations with a specific focus on new business and projects.
  • Key responsibilities include overseeing application processing, ensuring regulatory compliance, and driving process improvements through automation and reengineering.

Matching Summary

Match Score: 85

FWD Singapore is seeking a Senior Manager for New Business Operations and Delivery, responsible for leading a team to enhance operational efficiency and customer service within the life and health insurance sector. The ideal candidate will have over ten years of relevant experience, particularly in new business operations, and possess strong managerial and communication skills.

Skills & Requirements

Must-have

  • 10 years experience in life insurance operations
  • Experience managing New Business team
  • Strong knowledge of life & health insurance
  • Understanding of regulatory requirements for life insurance
  • Stakeholder management with distributors

Nice-to-have

  • Coaching and training skills
  • Process reengineering expertise
  • System rectification experience
  • Delightful service experience delivery
  • Strategic initiative leadership

Key Requirements

  • Diploma or Degree holder
  • Minimum 10 years in life insurance operations
  • Proven experience managing a New Business team

Work Rights

Not specified

Tailored Resume

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