Itam Product Manager

Barclays

Glasgow, United Kingdom
Deep servicenow ham/sam expertise
Strong data management and mi reporting skills
Agile product ownership experience
The role involves collaborating with technology teams to optimize and improve IT service management processes for the bank

Job Summary

  • The role involves collaborating with technology teams to optimize and improve IT service management processes for the bank.
  • You will be responsible for developing KPIs, analyzing data, and creating detailed documentation to ensure consistent service delivery.
  • This position requires a Vice President level of strategic thinking, risk management, and leadership within the IT Service Management team.

Matching Summary

The role involves collaborating with technology teams to optimize and improve IT service management processes for the bank.

Skills & Requirements

Must-have

  • Deep ServiceNow HAM/SAM expertise
  • Strong data management and MI reporting skills
  • Agile Product Ownership experience

Nice-to-have

  • Integration experience with CMDB
  • Cost optimization and vendor management knowledge
  • Experience with ITOM Discovery

Key Requirements

  • ServiceNow HAM/SAM module proficiency
  • Agile Product Ownership background
  • Data analysis and reporting capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter