Delivery Manager

Kyndryl

Mexico City, Mexico
On-site
Leading delivery teams
Customer success
Troubleshooting incidents
Kyndryl is seeking a Delivery Management Lead in Mexico City to enhance customer service within a contractual framework. The ideal candidate will have over five years of experience leading delivery teams, a customer-centric mindset, and strong problem-solving skills, while benefiting from a supportive and growth-oriented company culture

Job Summary

  • As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services.
  • You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner.
  • Your career with us isn’t just a job—it’s an adventure with purpose.

Matching Summary

Match Score: 85

Kyndryl is seeking a Delivery Management Lead in Mexico City to enhance customer service within a contractual framework. The ideal candidate will have over five years of experience leading delivery teams, a customer-centric mindset, and strong problem-solving skills, while benefiting from a supportive and growth-oriented company culture.

Skills & Requirements

Must-have

  • leading delivery teams
  • customer success
  • troubleshooting incidents
  • managing IT services
  • AIOps hands-on knowledge
  • automation and innovation

Nice-to-have

  • growth mindset
  • inclusive work style
  • continuous improvement initiatives

Key Requirements

  • 5+ years of experience leading delivery teams
  • Sound knowledge of Kyndryl competencies
  • Experience in leading teams through incident, problem and change management
  • Ability to partner with Delivery Partner(s)
  • Bachelor’s degree in Computer Science, Engineering, or related field
  • Certifications such as ITIL, PMP, or Six Sigma

Work Rights

Not specified

Tailored Resume

Cover Letter