Customer Service Representative

BMO

Simcoe, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Provide financial guidance
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests for banking services, handling transactions, inquiries, and offering advice on digital options.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • deliver exceptional customer service
  • identify customer needs
  • provide financial guidance
  • handle banking transactions
  • manage cash transactions
  • follow risk and compliance processes

Nice-to-have

  • creative problem-solving
  • personal customer experience
  • collaborative team member
  • digital self-serve options advocacy

Key Requirements

  • post-secondary degree or certification desirable
  • high-level knowledge of offers
  • confident with digital tools
  • basic knowledge of sales solutions

Work Rights

Not specified

Tailored Resume

Cover Letter