Support the evolution of existing programs and processes through the new PSC delivery model across the J&J Innovative Medicine Oncology portfolio
Job Summary
Support the evolution of existing programs and processes through the new PSC delivery model across the J&J Innovative Medicine Oncology portfolio.
Identify, design and compliantly implement innovative solutions and shape the patient access services portfolio into a complete, inter-connected and digital experience for the patient.
The anticipated base pay range for this position is $122,000.00 - $212,750.00.
Matching Summary
Support the evolution of existing programs and processes through the new PSC delivery model across the J&J Innovative Medicine Oncology portfolio.
Salary
Base: $122,000.00 - $212,750.00; Bonus/Equity: Not specified; Benefits: Vacation, Sick time, Holiday pay, Work/Personal/Family Time, Parental Leave, Bereavement Leave, Caregiver Leave, Volunteer Leave, Military Spouse Time-Off
Skills & Requirements
Must-have
Oncology Internal Contact Center Strategy
Patient Engagement and Customer Solutions
Access and affordability solutions
Customer-centric design process
Program optimization and performance monitoring
Nice-to-have
Compassionate and empathetic approach
Agile and adaptable in complex environments
Growth mindset and learning
Advancing equity in healthcare
Key Requirements
Bachelor's degree required
Minimum of 7 years healthcare business experience
Minimum of 3 years pharmaceutical industry experience
Experience in patient access and affordability
Experience in healthcare patient experience
Experience in reimbursement strategy and operations