Customer Service Specialist

Sisters of Charity Health System

Not specified; benefits: comprehensive health cove...
Not specified
Handle billing questions and concerns
Scan financial documentation to electronic record
Reconcile files with early out and bad debt vendors
The Sisters of Charity Health System is seeking a Customer Service Specialist responsible for handling billing inquiries and customer issues related to both hospital and physician services. Ideal candidates should possess customer service experience in healthcare or finance and demonstrate a commitment to the organization's values

Job Summary

  • The Customer Service Specialist is responsible for handling billing and payment issues for hospital and physician services via phone or in person.
  • Saint Francis Healthcare System offers a comprehensive benefits package including health coverage, retirement matching, and education assistance up to $5,000 per year.
  • The role requires maintaining restricted confidential information while living the Mission, Vision, Values, and Philosophy of the department.

Matching Summary

Match Score: 75

The Sisters of Charity Health System is seeking a Customer Service Specialist responsible for handling billing inquiries and customer issues related to both hospital and physician services. Ideal candidates should possess customer service experience in healthcare or finance and demonstrate a commitment to the organization's values.

Salary

Not specified; Benefits: Comprehensive health coverage, ETO, retirement matching, education assistance up to $5,000/year

Skills & Requirements

Must-have

  • Handle billing questions and concerns
  • Scan financial documentation to electronic record
  • Reconcile files with Early Out and Bad Debt vendors

Nice-to-have

  • Basic knowledge of Combined Billing Office policies
  • Experience in healthcare or finance environments
  • Ability to troubleshoot and mitigate corrective actions

Key Requirements

  • High School Diploma or equivalent required
  • Minimum one year healthcare, finance, or customer service experience preferred
  • Accounting courses or training preferred

Work Rights

Not specified

Tailored Resume

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