Base: $4,500; bonus: yes; benefits: 18 days annual...
Onsite (labrador office)
Application support experience
Api troubleshooting skills
Zendesk ticket management
The Helpdesk Support Engineer position at ScienTec Consulting focuses on providing technical support for API integrations, primarily for government projects in Singapore. The role requires troubleshooting technical issues and managing service requests, with a strong emphasis on customer service and operational efficiency
Job Summary
This role serves as the first point of contact for technical issues within a government project focused on API integrations.
The successful candidate will handle 30-50 tickets daily using Zendesk while troubleshooting API-related problems via system logs.
The position offers a salary of $4500 plus bonus, 18 days of annual leave, birthday leave, and yearly increments.
Matching Summary
Match Score: 75
The Helpdesk Support Engineer position at ScienTec Consulting focuses on providing technical support for API integrations, primarily for government projects in Singapore. The role requires troubleshooting technical issues and managing service requests, with a strong emphasis on customer service and operational efficiency.