Patient Experience Coordinator | University Hospital

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Bachelor's degree in related field
Two years patient experience experience
Healthcare customer service background
The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum

Job Summary

  • The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum.
  • This position is responsible for spearheading complaint resolution, providing training to staff, and analyzing data to drive service improvements.
  • Employees receive comprehensive benefits including affordable health insurance starting day one, generous retirement contributions, and paid parental leave.

Matching Summary

The Patient Experience Coordinator develops and implements programs to promote a positive patient experience throughout the care continuum.

Salary

Not specified; Not specified; Comprehensive employee benefits include retirement plans, health insurance, and paid leave

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Two years patient experience experience
  • Healthcare customer service background

Nice-to-have

  • Strong conflict resolution skills
  • Excellent verbal communication abilities
  • Data analysis for process improvement

Key Requirements

  • Bachelor's Degree required
  • 2 years previous experience in patient experience
  • Experience in healthcare customer service

Work Rights

Not specified

Tailored Resume

Cover Letter