The Operations Manager is primarily responsible for the delivery of the campaign’s performance via effective coaching, tracking and development of a group of Team Leaders & their Team Members
Job Summary
The Operations Manager is primarily responsible for the delivery of the campaign’s performance via effective coaching, tracking and development of a group of Team Leaders & their Team Members.
The successful candidate is also in charge of day-to-day Operations and the application of strategic processes to meet performance and campaign-specific objectives.
Probe Group is powered by passion, driven by curiosity, enriched by a purpose to do it better, and works with clients spanning across the Pacific, Asia and North America.
Matching Summary
The Operations Manager is primarily responsible for the delivery of the campaign’s performance via effective coaching, tracking and development of a group of Team Leaders & their Team Members.
Skills & Requirements
Must-have
campaign performance delivery
day-to-day operations management
strategic process application
team leader coaching and development
client and stakeholder collaboration
operations staffing and training
Nice-to-have
passion driven curiosity
thinking big and innovative
challenging the norm
finding purpose
doing things better
Key Requirements
2-3 years of OM experience
Solid leadership skills
Impeccable organizational skills
Decision-making skills
Excellent oral and written communication
Ability to build rapport and gain trust
Adequate knowledge of organizational effectiveness
Budget development and oversight experience
Familiarity with business and financial principles
Working knowledge of budgets, forecasting and metrics
Basic IT skills
Ability to multitask with ease and proficiency
Flexible with working days and potentially on-call