Bi Support Lead

Dentsu Aegis Network

Bangalore, India
Lead and mentor bi support team
Technical support for bi tools
Resolve complex data issues
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability

Job Summary

  • The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
  • Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.
  • Identify and implement opportunities for improving support processes and enhancing user experience.

Matching Summary

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.

Skills & Requirements

Must-have

  • Lead and mentor BI support team
  • Technical support for BI tools
  • Resolve complex data issues
  • Ensure end-user assistance
  • Oversee data validation
  • Manage support incidents
  • Collaborate with technical teams

Nice-to-have

  • Foster collaborative environment
  • Promote effective BI solution use
  • Facilitate knowledge sharing
  • Identify continuous improvement opportunities

Key Requirements

  • Full time
  • Permanent contract

Work Rights

Not specified

Tailored Resume

Cover Letter