Automation Support Professional - Wichita, Ks

Abbott

Wichita, KS, US
Base: $31.75 – $63.55ph; bonus/equity: not specifi...
Fully remote
Technical level i and level ii support
Proactive product support activities
Customer account management
Abbott is seeking an Automation Support Professional in Wichita, KS, to provide technical support and enhance customer experience for their automation products. The role emphasizes proactive service, customer loyalty, and collaboration with sales teams while offering a fully remote work option for qualified candidates

Job Summary

  • Abbott is a global healthcare leader creating breakthrough science to improve people’s health and is recognized as a great place to work worldwide.
  • The Automation Support Professional role focuses on technical support and customer experience to increase loyalty, retention, and value expansion at assigned accounts.
  • Employees have access to career development, excellent medical coverage, retirement savings plans, tuition reimbursement, and diversity-focused workplace recognition.

Matching Summary

Match Score: 85

Abbott is seeking an Automation Support Professional in Wichita, KS, to provide technical support and enhance customer experience for their automation products. The role emphasizes proactive service, customer loyalty, and collaboration with sales teams while offering a fully remote work option for qualified candidates.

Salary

Base: $31.75 – $63.55/hour; Bonus/Equity: Not specified; Benefits: Free medical coverage, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • Technical Level I and Level II support
  • Proactive product support activities
  • Customer account management
  • Service contract sales
  • Travel up to 25%
  • Remote work in Wichita, KS area

Nice-to-have

  • Develop customer troubleshooting skills
  • Coordinate order and billing processes
  • Partner with sales executives
  • Understand competitive landscape
  • Plan and prioritize customer visits

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 5 or more years as a Field Service Engineer
  • Must currently live in Wichita, KS area

Work Rights

Not specified

Tailored Resume

Cover Letter