Customer Experience Associate

TD Bank

Three Hills, Alberta, Canada
Base: 22.00 - 27.21 cad; bonus/equity: not specifi...
Process financial transactions
Understand customer needs
Resolve customer concerns
TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs, resolve concerns, promote banking solutions, and connect personally with customers.
  • TD is committed to providing fair and equitable compensation, growth opportunities, skill development, and a comprehensive Total Rewards package including health and well-being benefits, savings, and career development.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions.

Salary

Base: 22.00 - 27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Charming self
  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Initiative, accuracy, detail-oriented, handle several tasks
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter