This role serves as the primary point of contact for strategic customers, acting as their advocate within Workday internal teams to ensure business alignment
Job Summary
This role serves as the primary point of contact for strategic customers, acting as their advocate within Workday internal teams to ensure business alignment.
The Technical Account Manager is responsible for driving escalations, managing incidents, and coordinating with C-level executives to resolve production-blocking issues.
Candidates must possess deep technical acumen in Workday products like HCM, Payroll, and Financials while maintaining a proactive approach to system reliability.
Matching Summary
This role serves as the primary point of contact for strategic customers, acting as their advocate within Workday internal teams to ensure business alignment.
Salary
Base: $106,600 - $160,000 CAD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available