Spécialiste Du Support Technique  (crc) / Customer Technical Support Specialist (crc)

Airbus

Mirabel, Quebec, Canada
Hybrid
Aircraft avionics, systems and structures
Customer support experience
Troubleshooting mechanical systems
The A220 commercial aircraft Programme is looking for a Customer Technical Support Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada)

Job Summary

  • The A220 commercial aircraft Programme is looking for a Customer Technical Support Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada).
  • Your role as Customer Technical Support Specialist will be to respond to customers enquiries, which involve resolving a wide range of in-service issues within a 24/7 environment.
  • Airbus offers attractive salary, annual bonus, group insurance plan, pension plan, share purchase plan, hybrid working policy, and development opportunities.

Matching Summary

The A220 commercial aircraft Programme is looking for a Customer Technical Support Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada).

Skills & Requirements

Must-have

  • Aircraft avionics, systems and structures
  • Customer support experience
  • Troubleshooting mechanical systems
  • Troubleshooting avionics
  • 24/7 environment support

Nice-to-have

  • Collaborative team environment
  • High quality communication
  • Adaptable and flexible

Key Requirements

  • AME Licence E or M and/or Bachelor degree in aviation engineering
  • 3-5 years aircraft maintenance/engineering experience
  • Customer support experience
  • Ability to deal with stressful circumstances
  • Ability to make good decisions
  • Strong interpersonal and communication skills
  • Good knowledge of aircraft manuals

Work Rights

Not specified

Tailored Resume

Cover Letter