Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities, and staff
Job Summary
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities, and staff.
Coordinates the delivery of spa services such as salon, skin care, fitness, wellness, massage, reservations, reception desk, and locker room areas.
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Matching Summary
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities, and staff.
Skills & Requirements
Must-have
spa operations management
budget management
guest service leadership
team coordination
retail vendor management
marketing strategy development
Nice-to-have
luxury hospitality experience
spa industry expertise
customer satisfaction focus
strategic planning skills
Key Requirements
2-year degree in Business Administration or Hotel and Restaurant Management with 4 years experience, or 4-year bachelor's degree with 2 years experience
experience in spa, guest services, front desk, sales, or marketing