Concierge

RC HOTELS (PTE.) LTD.

Singapore, Singapore
Not specified
Assist guests with tours and flight bookings
Handle limousine bookings and billing
Knowledge of singapore places of interest
RC Hotels (PTE.) Ltd. is seeking a Concierge in Singapore to assist guests with a variety of services, including booking tours, restaurants, and transportation. The ideal candidate should possess strong customer service skills, be knowledgeable about local attractions, and be capable of handling guest inquiries and complaints effectively

Job Summary

  • The role involves assisting guests with comprehensive travel arrangements including tours, golf, restaurant reservations, and flight bookings.
  • Employees must maintain high service standards by handling mail, lost and found items, and investigating guest complaints effectively.
  • The position requires deep knowledge of Singapore's local attractions, commercial centers, and governmental immigration requirements.

Matching Summary

Match Score: 85

RC Hotels (PTE.) Ltd. is seeking a Concierge in Singapore to assist guests with a variety of services, including booking tours, restaurants, and transportation. The ideal candidate should possess strong customer service skills, be knowledgeable about local attractions, and be capable of handling guest inquiries and complaints effectively.

Skills & Requirements

Must-have

  • Assist guests with tours and flight bookings
  • Handle limousine bookings and billing
  • Knowledge of Singapore places of interest
  • Manage guest complaints and requests
  • Familiarity with hotel property management systems
  • Ensure LQA service standards compliance

Nice-to-have

  • Display self-control and empathy in interactions
  • Lead Heartist approach to guest experience
  • Proactive pre-arrival arrangement skills
  • Efficient usage of communication tools
  • Ability to work flexible shifts

Key Requirements

  • Familiarity with booking systems for airlines and theatre seats
  • Understanding of Singapore immigration customs and visa rules
  • Proficiency in hotel computer interfaces and PMS

Work Rights

Not specified

Tailored Resume

Cover Letter