Guest Services Attendant

Four Seasons Hotels Ltd

New York, US
Base: $30-$38; bonus/equity: not specified; benefi...
Exceptional guest service
Front desk operations knowledge
Handle guest interactions professionally
The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel

Job Summary

  • The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel.
  • As Guest Services Agent, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences.
  • You will be part of a cohesive team with opportunities to build a successful career with global potential and have access to a robust benefit plan.

Matching Summary

The Guest Services Agent is accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel.

Salary

Base: $30-$38; Bonus/Equity: Not specified; Benefits: Have access to a robust benefit plan

Skills & Requirements

Must-have

  • Exceptional guest service
  • Front desk operations knowledge
  • Handle guest interactions professionally
  • Respond to guest requests accurately
  • Utilize computer systems for check-in/out

Nice-to-have

  • Enthusiastic and optimistic
  • Self-driven and solution-oriented
  • Invested in team development
  • Foster inclusion and embrace diversity
  • Client obsessed and relationship building

Key Requirements

  • Work authorization for the location is required
  • Physical mobility required
  • Speaking, writing and reading English required
  • Flexible schedule and ability to work all shifts

Work Rights

Work authorization required

Tailored Resume

Cover Letter