Support Client Pour Systèmes D'entraînement Militaires (h/f)

ATR (Airbus/Leonardo)

Elancourt, France
Gestion des incidents et problèmes
Support sur site
Gestion de la relation client
You will manage central technical assistance, handle incidents and problems in service, and conduct technical reviews and expertise

Job Summary

  • You will manage central technical assistance, handle incidents and problems in service, and conduct technical reviews and expertise.
  • You will provide on-site support, manage relationships with clients, suppliers, and subcontractors, and identify user needs for solution evolution.
  • The role offers attractive financial benefits, work-life balance, health and well-being support, and extensive individual development opportunities.

Matching Summary

You will manage central technical assistance, handle incidents and problems in service, and conduct technical reviews and expertise.

Skills & Requirements

Must-have

  • gestion des incidents et problèmes
  • support sur site
  • gestion de la relation client
  • suivi des faits techniques
  • planification et suivi des mises à jour

Nice-to-have

  • écoute des utilisateurs
  • esprit d'équipe et d'écoute
  • curiosité et autonomie
  • souplesse d'adaptation

Key Requirements

  • 5 years of experience in customer support
  • Windows Server administration experience
  • Bachelor's or Engineering degree
  • Familiarity with V-Cycle and Agile processes

Work Rights

Requires security clearance eligibility

Tailored Resume

Cover Letter