Call Center Agent- Freight And Payments

Triumph

Not specified; not specified; medical, dental, vis...
High-volume customer service skills
Phone email and chat support
First-contact resolution capability
The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients

Job Summary

  • The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.
  • Candidates must actively demonstrate commitment to client education, retention, and teamwork while resolving disputes and transaction holds.
  • Triumph offers Medical, Dental, Vision, Paid Time Off, and 401k benefits to its team members.

Matching Summary

The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.

Salary

Not specified; Not specified; Medical, Dental, Vision, Paid Time Off, 401k included

Skills & Requirements

Must-have

  • High-volume customer service skills
  • Phone email and chat support
  • First-contact resolution capability
  • Multi-tasking in operation center
  • Professional phone etiquette

Nice-to-have

  • Freight transportation logistics knowledge
  • Accounts payable experience
  • Bilingual Spanish speaker
  • Entrepreneurial spirit
  • Client education commitment

Key Requirements

  • Higher education degree or equivalent experience
  • 1-2 years high-volume professional environment experience
  • Ability to perform under deadline pressure

Work Rights

Not specified

Tailored Resume

Cover Letter