Security Administration Help Desk Representative With Polish And Italian

State Street UK

Gdańsk, Poland
Base: minimum 68,004 pln annually; bonus/equity: d...
Hybrid
Fluency in polish and italian languages
Strong english communication skills
Experience with help desk sops and kb
This role involves providing first-line support for system access and user account issues to a global employee and client base

Job Summary

  • This role involves providing first-line support for system access and user account issues to a global employee and client base.
  • Employees will handle inquiries related to application access, user ID management, and password support while maintaining high confidentiality.
  • The position offers a permanent contract from day one along with comprehensive benefits including gold medical packages and private pension plans.

Matching Summary

This role involves providing first-line support for system access and user account issues to a global employee and client base.

Salary

Base: Minimum 68,004 PLN annually; Bonus/Equity: Discretionary annual performance-based awards available; Benefits: Gold Medical Package, life insurance, pension plan, additional holidays

Skills & Requirements

Must-have

  • Fluency in Polish and Italian languages
  • Strong English communication skills
  • Experience with Help Desk SOPs and KB

Nice-to-have

  • Ability to switch between multiple language pairs
  • Adaptability to changing tools and processes
  • Enthusiasm for multicultural environments

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • Proficiency in Polish and Italian languages
  • Good command of English language

Work Rights

Not specified

Tailored Resume

Cover Letter