Product Support Rep - Laboratory Services

Hastings Deering (Australia) Ltd

Brisbane, Australia
Competitive remuneration pyckage; annual salary re...
Experience in laboratory services or condition monitoring
Ability to interpret technical oil analysis results
Proven capability managing multiple customer accounts
This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts

Job Summary

  • This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts.
  • The successful candidate will grow SOS sample volumes by proactively engaging customers and identifying under-utilised fleet opportunities.
  • Hastings Deering offers competitive remuneration, flexible working arrangements, and access to global career development opportunities through the Sime Darby network.

Matching Summary

This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts.

Salary

Competitive remuneration package; Annual salary reviews; Paid parental leave options

Skills & Requirements

Must-have

  • Experience in laboratory services or condition monitoring
  • Ability to interpret technical oil analysis results
  • Proven capability managing multiple customer accounts

Nice-to-have

  • Power BI exposure for reporting tools
  • Experience delivering technical training to customers
  • Background in heavy industry or mining environment

Key Requirements

  • Experience supporting aftermarket services with face-to-face interaction
  • Track record of building trust and influencing service adoption
  • Proficiency using Microsoft Office and business reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter