Lead Veterinary Customer Service Representative

Pacificavevet Inc

Wakefield, RI, United States
$22-$25ph; benefits: health, dental, + vision bene...
Client service in-person phone email
Appointment scheduling check-in check-out
Client billing payment processing
Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.
  • Oversee client billing, payment processing, estimates, and invoice accuracy, while troubleshooting scheduling conflicts.
  • AmeriVet is committed to your growth, development, well-being, and success with tailored development programs and a supportive, collaborative environment.

Matching Summary

Lead, support, and mentor the reception team to ensure smooth daily operations and provide exceptional client service.

Salary

$22-$25/hr; Benefits: Health, dental, and vision benefits, Paid time off and holiday pay; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • client service in-person phone email
  • appointment scheduling check-in check-out
  • client billing payment processing
  • veterinary software competency
  • team leadership and support

Nice-to-have

  • compassionate patient and empathetic
  • professional appearance and organization
  • supportive team culture
  • professional growth opportunities

Key Requirements

  • 2+ years veterinary reception experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology
  • Strong multitasking abilities
  • Excellent verbal and written communication
  • Competency with veterinary software systems
  • Ability to lead, inspire, and support a team
  • Comfortable working with pets and emotional situations

Work Rights

Not specified

Tailored Resume

Cover Letter