The Customer Success Intern will support the Customer Success team in ensuring that PrognoCIS clients have a positive experience while using the platform and receive timely assistance with their requests
Job Summary
The Customer Success Intern will support the Customer Success team in ensuring that PrognoCIS clients have a positive experience while using the platform and receive timely assistance with their requests.
This role provides exposure to customer relationship management, SaaS customer success operations, and healthcare technology workflows.
By completing this internship, interns will gain exposure to Customer Success operations in a SaaS healthcare technology company and hands-on experience with CRM platforms such as HubSpot.
Matching Summary
The Customer Success Intern will support the Customer Success team in ensuring that PrognoCIS clients have a positive experience while using the platform and receive timely assistance with their requests.
Skills & Requirements
Must-have
Customer Success operations
SaaS customer success
healthcare technology workflows
CRM systems (HubSpot)
customer relationship management
Nice-to-have
team-oriented mindset
positive attitude
reliability
analytical thinking
Key Requirements
Degree in Computer Science, IT, Biomedical Engineering, Healthcare Informatics, or related field
Basic understanding of software applications, SaaS products, or CRM tools