Customer Specialist

Citi Handlowy

Chennai, Tamil Nadu, India
On-site
Assist with customer service inquiries
Provide solutions to client issues
Retain citi clients
Citi Handlowy is seeking a Customer Specialist in Chennai, Tamil Nadu, to provide support for customer service inquiries and solutions. This entry-level position requires 1-3 years of relevant experience and offers opportunities to develop skills in a dynamic financial services environment

Job Summary

  • The Customer Specialist 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function.
  • The overall objective is to apply a broad knowledge of Citi’s products, services and procedures to efficiently resolve service issues.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Matching Summary

Match Score: 75

Citi Handlowy is seeking a Customer Specialist in Chennai, Tamil Nadu, to provide support for customer service inquiries and solutions. This entry-level position requires 1-3 years of relevant experience and offers opportunities to develop skills in a dynamic financial services environment.

Skills & Requirements

Must-have

  • assist with customer service inquiries
  • provide solutions to client issues
  • retain Citi clients
  • delivery of a wide range of products
  • achieve individual and team performance targets
  • assess risk and drive compliance

Nice-to-have

  • seek out advancement opportunities
  • apply sound ethical judgment

Key Requirements

  • 1-3 years experience in a related role
  • Proficient in Microsoft Office
  • Sales experience
  • Excellent technical and data entry skills
  • High School diploma or equivalent

Work Rights

Not specified

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