Cir Analyst, Tebg Th

3M

Philippines
Not specified (assuming hybrid based on typical roles in similar companies)
Thai language proficiency required
Credit and collections experience
Customer complaint resolution skills
3M is seeking a Cir Analyst for their Global Service Center in the Philippines, focusing on customer service, credit, and collections. The ideal candidate will have experience in customer issue resolution and possess strong analytical and interpersonal skills, with proficiency in Thai and English

Job Summary

  • This role involves handling end-to-end customer issue resolution activities including credit, collections, and complaints management.
  • The successful candidate will analyze complaint details to determine root causes and coordinate with cross-functional teams for resolution.
  • 3M offers a culture of innovation where employees are encouraged to explore new ideas and apply their talents in bold ways.

Matching Summary

Match Score: 85

3M is seeking a Cir Analyst for their Global Service Center in the Philippines, focusing on customer service, credit, and collections. The ideal candidate will have experience in customer issue resolution and possess strong analytical and interpersonal skills, with proficiency in Thai and English.

Skills & Requirements

Must-have

  • Thai language proficiency required
  • Credit and collections experience
  • Customer complaint resolution skills
  • Excel and Microsoft Office knowledge
  • Salesforce platform experience

Nice-to-have

  • Analytical mindset with fast learning
  • Collaborative team player attitude
  • Experience with diverse business processes
  • Ability to handle ambiguity effectively

Key Requirements

  • Bachelor degree required
  • Minimum 2 years in Customer Issue Resolution or Credit/Collection roles
  • High proficiency in Thai language (reading, writing, speaking, listening)
  • Proficiency in English communication
  • Experience with Salesforce systems

Work Rights

Not specified

Tailored Resume

Cover Letter