Talent Connect - Cebu - Jcentre 2026

Concentrix

Quezon City, Philippines
Customer service orientation
Computer navigation skills
Written and verbal communication
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).

Matching Summary

The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • customer service orientation
  • computer navigation skills
  • written and verbal communication
  • attention to detail
  • multi-tasking
  • team member
  • customer contact situations

Nice-to-have

  • flexible and adapt to changes
  • tolerance for repetitive work
  • pleasant and professional tone

Key Requirements

  • High school diploma
  • three to six months of relevant experience
  • Minimum of two years of college education
  • No prior call center experience required

Work Rights

Not specified

Tailored Resume

Cover Letter