Service Advisor

Volkswagen of Newmarket

Newmarket, ON, Canada
$60,000-$110,000 based on experience, qualificatio...
Customer service driven
Handle customer inquiries
Understand repair process
As a Service Advisor, you will provide top-notch customer service, develop an understanding on the repair process, and handle all customer inquiries or complaints

Job Summary

  • As a Service Advisor, you will provide top-notch customer service, develop an understanding on the repair process, and handle all customer inquiries or complaints.
  • Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
  • Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.

Matching Summary

As a Service Advisor, you will provide top-notch customer service, develop an understanding on the repair process, and handle all customer inquiries or complaints.

Salary

$60,000-$110,000 based on experience, qualifications, and includes the opportunity of performance bonus.

Skills & Requirements

Must-have

  • customer service driven
  • handle customer inquiries
  • understand repair process
  • timely and accurate responses
  • create and close work orders
  • accept customer payments

Nice-to-have

  • passionate team
  • grow with us
  • problem-solving skills
  • customer satisfaction commitment

Key Requirements

  • 2-3 years of experience as Service Advisor
  • CDK experience
  • Valid Driver’s License
  • clean driver’s abstract

Work Rights

Not specified

Tailored Resume

Cover Letter