The role plays a crucial part in equipping team members with skills and knowledge to deliver exceptional customer service
Job Summary
The role plays a crucial part in equipping team members with skills and knowledge to deliver exceptional customer service.
The company offers a competitive total rewards package including medical plan from day one, life insurance, paid time-off, and employee referral programs.
R1 RCM Inc. is dedicated to equal employment opportunity and maintaining a harassment-free workplace.
Matching Summary
The role plays a crucial part in equipping team members with skills and knowledge to deliver exceptional customer service.
Skills & Requirements
Must-have
Proficient in English communication
Knowledge of US geography
Experience in BPO training
Onsite training engagement
Customer service skill development
Nice-to-have
Cultural awareness training
Adaptability in evolving settings
Collaboration with operations
Providing constructive feedback
Floor support for quality delivery
Key Requirements
Bachelor’s Degree in related course
2-3 years trainer experience in BPO/customer service