Customer Product Trainer

Thomson Reuters

Ontario, Canada
Base: $79,000 cad - $129,000 cad for ontario; bonu...
Customer product training delivery
Curriculum design and development
Bilingual english and french proficiency
This role is pivotal in driving product adoption and customer success through innovative, impactful learning experiences

Job Summary

  • This role is pivotal in driving product adoption and customer success through innovative, impactful learning experiences.
  • Candidates must be fully bilingual in English and French with professional experience designing and delivering training programs in both languages.
  • The company offers comprehensive benefits including flexible vacation, mental health days, tuition reimbursement, and a culture of continuous learning.

Matching Summary

This role is pivotal in driving product adoption and customer success through innovative, impactful learning experiences.

Salary

Base: $79,000 CAD - $129,000 CAD for Ontario; Bonus: Eligible for Annual Bonus based on performance; Benefits: Comprehensive plans including flexible vacation and mental health support

Skills & Requirements

Must-have

  • Customer product training delivery
  • Curriculum design and development
  • Bilingual English and French proficiency
  • Adult learning principles application
  • Virtual collaboration tools expertise

Nice-to-have

  • Strong customer-first mindset
  • AI-based solution expertise
  • Cross-functional team collaboration
  • Empathy and clear communication
  • Continuous improvement focus

Key Requirements

  • 2+ years professional training facilitation experience
  • Juris Doctor degree or substantial legal industry experience
  • Ability to travel up to once a month in Canada

Work Rights

Not specified

Tailored Resume

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