Xfinity Retail Service Associate - Decatur

The Comcast Nbcuniversal Foundation Inc

Decatur, US
Base: $15.63; bonus/equity: eligible for commissio...
Mobile device activation experience
Customer service and troubleshooting skills
High school diploma or ged required
The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees act as a go-to technical resource for mobile activations, education, troubleshooting, and resolving escalations.
  • Comcast offers competitive base pay, potential commissions or bonuses, and best-in-class benefits to eligible employees.

Matching Summary

The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.63; Bonus/Equity: Eligible for commission or bonus depending on role type; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation experience
  • Customer service and troubleshooting skills
  • High school diploma or GED required

Nice-to-have

  • Enthusiasm for technology and innovation
  • Teamwork and collaboration abilities
  • Experience with upselling accessories

Key Requirements

  • High School Diploma or GED
  • 0-2 years of relevant work experience

Work Rights

Not specified

Tailored Resume

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