Customer Banking Specialist - Kew

CommBank

Kew, Australia
Predetermined onsite hours
Customer service in financial services
Process credit product applications
In-depth customer conversations
CommBank is seeking a Customer Banking Specialist for their Kew branch, aiming to enhance customer banking experiences through exceptional service and holistic financial solutions. The ideal candidate should have a background in customer service, preferably within financial services, and must be available for predetermined shifts throughout the week

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kew Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Kew branch, aiming to enhance customer banking experiences through exceptional service and holistic financial solutions. The ideal candidate should have a background in customer service, preferably within financial services, and must be available for predetermined shifts throughout the week.

Skills & Requirements

Must-have

  • Customer Service in Financial Services
  • Process credit product applications
  • In-depth customer conversations
  • Financial Health Checks
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Experience in Retail or Hospitality
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Place customer at the centre
  • Build a career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter