It Helpdesk / Desktop Support Engineer (japanese + English) Location 23 Wards, Tokyo
EIRE Systems
Tokyo, Japan
On-site
Windows 10 os administration
Ms office (o365/2016/2013)
Remote access tools troubleshooting
EIRE Systems is seeking a bilingual (Japanese and English) IT Helpdesk/Desktop Support Engineer to provide on-site technical support for multinational clients in Tokyo. The ideal candidate should possess strong troubleshooting skills for Windows OS and software, along with a client-focused attitude and good communication abilities
Job Summary
EIRE Systems is seeking technically hands-on and bilingual (Japanese & English-speaking) end user-facing Desktop Support candidates.
Responsibilities include desk-side and remote support, hardware and software troubleshooting, installation, deployment, and documentation.
Join a great team with continuous encouragement and support in upgrading your knowledge and level of responsibility.
Matching Summary
Match Score: 85
EIRE Systems is seeking a bilingual (Japanese and English) IT Helpdesk/Desktop Support Engineer to provide on-site technical support for multinational clients in Tokyo. The ideal candidate should possess strong troubleshooting skills for Windows OS and software, along with a client-focused attitude and good communication abilities.
Skills & Requirements
Must-have
Windows 10 OS administration
MS Office (O365/2016/2013)
Remote Access tools troubleshooting
Hardware troubleshooting and repair
Desk-side and remote end-user support
Liaise with vendors
Nice-to-have
Positive team player
Client focused
Flexible approach to working hours
Ability to learn quickly
Thoroughness
Practical and pragmatic approach
Strong analytical and logical skills
Highly motivated self-starter
Key Requirements
Professional level Japanese and English communication