Room Service Operator

Advocate Lutheran General Hospital

Unknown, Unknown, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Answer room service phone calls
Communicate patient needs to dietitians
Follow physician's diet orders
Answers room service phone calls to obtain menu selections from patients and/or patients families

Job Summary

  • Answers room service phone calls to obtain menu selections from patients and/or patients families.
  • Communicates between nursing, host/hostess, and kitchen staff in order to clarify orders and provide prompt service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Answers room service phone calls to obtain menu selections from patients and/or patients families.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Answer room service phone calls
  • Communicate patient needs to dietitians
  • Follow physician's diet orders
  • Maintain accurate patient card files
  • Adhere to specific diet standards
  • Ensure meal tickets comply with diet orders
  • Communicate between nursing, kitchen, and host/hostess staff
  • Utilize proper phone etiquette and scripting

Nice-to-have

  • Uphold Advocate Health's Service Commitment
  • Use courtesy and respect in all interactions
  • Respond positively to all requests
  • Maintain professional image and dress code

Key Requirements

  • High School diploma or GED
  • 6 months - 1 year experience in hospitality industry
  • Ability to speak, read and write English clearly and proficiently
  • Computer skills
  • Knowledge of medical terminology
  • Math skills: conversions of oz, cc, ml
  • Ability to communicate effectively
  • Ability to lift up to 35 pounds without assistance

Work Rights

Not specified

Tailored Resume

Cover Letter