Patient Service Specialist Iv

Hrpv

Base: $24.10 - $36.15; bonus/equity: not specified...
Not specified (assumed to be hybrid or onsite based on the clinical and office environments mentioned)
Collects critical data elements
Accurate patient identification
Communicates insurance benefits
The Patient Service Specialist IV position at Advocate Health requires an individual with significant experience in healthcare and strong customer service skills. The role involves managing patient data, ensuring accurate insurance communication, and providing excellent service within a clinical setting

Job Summary

  • Collects Critical Data Elements, registration information, completes related documents, and prioritizes workload.
  • Provides excellent customer service through all interactions and resolves complaints promptly.
  • Serves as a highly experienced resource, trainer to staff and other departments as needed by department management.

Matching Summary

Match Score: 85

The Patient Service Specialist IV position at Advocate Health requires an individual with significant experience in healthcare and strong customer service skills. The role involves managing patient data, ensuring accurate insurance communication, and providing excellent service within a clinical setting.

Salary

Base: $24.10 - $36.15; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Collects Critical Data Elements
  • Accurate patient identification
  • Communicates insurance benefits
  • Collects payments due
  • Provides excellent customer service
  • Works well independently and as part of a team
  • Accesses hospital systems
  • Adheres to Medical Center's Values
  • Obtains authorizations, pre-certs
  • Communicates effectively with healthcare team members
  • Demonstrates working knowledge of revenue cycle
  • Assists with staff development
  • Utilizes critical thinking
  • Performs quality review functions
  • Strong telephone etiquette
  • Organization and time management skills
  • Critical thinking and decision-making skills
  • Ability to multi-task
  • Attention to detail
  • Computer skills to include Microsoft products

Nice-to-have

  • Bilingual (Spanish) strongly preferred
  • Healthcare setting experience preferred
  • Working knowledge of insurance payers preferred
  • Medical terminology preferred
  • Recommends innovative solutions

Key Requirements

  • Associate's degree with five years' direct experience required
  • Bachelor's degree preferred
  • Data entry, keyboarding (WPM 45)
  • Basic mathematical skills
  • Basic understanding of ICD 9/10 and CPT codes
  • Ability to receive constructive criticism and take action

Work Rights

Not specified

Tailored Resume

Cover Letter