Client Service Representative/coordinator

Zion Veterinary Hospital

Competitive compensation; comprehensive benefits p...
Greeting visitors and guiding clients
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA, setting the tone for building trust with clients and their pets

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for building trust with clients and their pets.
  • Responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on general animal husbandry and non-medical pet care.
  • The role also involves managing medical records and ensuring the hospital facility remains neat and clean both inside and outside.

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for building trust with clients and their pets.

Salary

Competitive compensation; Comprehensive benefits package including medical, dental, vision, paid vacation/sick days, 401(k), and employee pet discounts.

Skills & Requirements

Must-have

  • Greeting visitors and guiding clients
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Educating clients on pet care

Nice-to-have

  • Personable yet highly professional demeanor
  • Experience in customer service excellence
  • Ability to handle outbound follow-up calls
  • Commitment to exceeding client expectations

Key Requirements

  • Experienced Client Service Representative
  • Strong interpersonal and communication skills
  • Ability to manage multiple administrative tasks

Work Rights

Not specified

Tailored Resume

Cover Letter