Front Desk Supervisor - Full Time

Sofitel Sydney Wentworth

Vancouver, Canada
Base: $33.35 ph; bonus/equity: not specified; bene...
On-site
Luxury hotel front office experience
Guest service standards
Real-time coaching
This role leads by example on the floor, coaches colleagues in real time, and ensures operational excellence, brand compliance, and guest satisfaction

Job Summary

  • This role leads by example on the floor, coaches colleagues in real time, and ensures operational excellence, brand compliance, and guest satisfaction.
  • A competitive rate of $33.35 per hour, complimentary work meals, and an extensive benefits package are offered.
  • Opportunities to participate in sustainability, charity, and community engagement initiatives, along with access to world-class training and career development opportunities, are available.

Matching Summary

This role leads by example on the floor, coaches colleagues in real time, and ensures operational excellence, brand compliance, and guest satisfaction.

Salary

Base: $33.35 per hour; Bonus/Equity: Not specified; Benefits: Extensive benefits package, company-matched pension plan, Group RRSP

Skills & Requirements

Must-have

  • Luxury hotel front office experience
  • Guest service standards
  • Real-time coaching
  • Operational excellence
  • Brand compliance

Nice-to-have

  • Progressive hotel culture
  • Sustainability initiatives
  • Art, music, and fashion programming
  • West Coast distinctiveness

Key Requirements

  • Prior Front Office experience in luxury hotel
  • Opera or comparable PMS experience
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter