Owner Onboarding Manager

Travel + Leisure Co.

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Sales document process
Customer service
Owner certification presentations
** Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead a team focused on enhancing owner onboarding processes, training, and compliance. The role requires leadership experience, strong communication skills, and a background in customer service, with a focus on maximizing performance and retention. **

Job Summary

  • The Owner Onboarding Manager is responsible for leading the sales site Owner Onboarding Team, providing leadership, training, performance reviews, and development.
  • Responsibilities include hiring, training, managing, coaching, motivating, and developing the team to achieve departmental goals and rescission targets.
  • Travel + Leisure Co. offers a diverse range of comprehensive health and welfare benefits, including medical, dental, vision, and a 401k with employer match.

Matching Summary

Match Score: 75

** Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead a team focused on enhancing owner onboarding processes, training, and compliance. The role requires leadership experience, strong communication skills, and a background in customer service, with a focus on maximizing performance and retention. **

Skills & Requirements

Must-have

  • Sales document process
  • Customer service
  • Owner Certification presentations
  • Compliance best practices
  • Operational plans of action

Nice-to-have

  • Lead with the Heart initiative
  • Exceptional OE and Guest Service Scores
  • Hospitality is at the heart of all we do
  • Inclusive environment

Key Requirements

  • Bachelor Degree or equivalent
  • Two (2) years customer service experience
  • 1-2 years of leadership experience
  • 1-2 years WVO sales experience
  • 1-2 years timeshare and/or real estate experience

Work Rights

Not specified

Tailored Resume

Cover Letter