Senior Research Operations Lead, Research & Insights

Salesforce

San Francisco, California, United States
Base: $148,500 - $223,900 annually (sf/nyc range $...
5+ years recruiting experience
B2b enterprise recruitment expertise
Research participant panel management
The primary responsibility is to identify and recruit high-quality participants for qualitative and quantitative research studies to improve the Slack user experience

Job Summary

  • The primary responsibility is to identify and recruit high-quality participants for qualitative and quantitative research studies to improve the Slack user experience.
  • This role requires building a sustainable and diverse pipeline of users while managing the full recruitment lifecycle from outreach to scheduling.
  • Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and an employee stock purchasing program alongside competitive base salaries.

Matching Summary

The primary responsibility is to identify and recruit high-quality participants for qualitative and quantitative research studies to improve the Slack user experience.

Salary

Base: $148,500 - $223,900 annually (SF/NYC range $178,900 - $246,000); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 5+ years recruiting experience
  • B2B enterprise recruitment expertise
  • Research participant panel management
  • Vendor management skills
  • CRM and recruiting tool proficiency

Nice-to-have

  • Strong communication and hosting skills
  • Commitment to diversity and inclusion
  • Experience with Slack or Salesforce products
  • Ability to automate manual workflows

Key Requirements

  • 5+ years of recruiting experience in research operations
  • Proven experience in B2B/Enterprise recruiting environments
  • Familiarity with tools like Ethnio, UserInterviews, Qualtrics, or Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter