The role involves leading Voyager's IT operations function including service desk, device management, and onboarding programs for a rapidly growing workforce
Job Summary
The role involves leading Voyager's IT operations function including service desk, device management, and onboarding programs for a rapidly growing workforce.
Candidates must partner with the cybersecurity team to ensure alignment with CMMC requirements, ITAR, and EAR compliance obligations.
Voyager offers a competitive compensation package including unlimited flexible time off, comprehensive medical coverage, and a 401(k) match up to 4%.
Matching Summary
The role involves leading Voyager's IT operations function including service desk, device management, and onboarding programs for a rapidly growing workforce.
Salary
Base: $115,000 - $130,000 USD; Bonus/Equity: Incentive plan eligible; Benefits: Comprehensive medical, dental, vision, gym memberships, 401(k) match
Skills & Requirements
Must-have
5+ years leading IT operations teams
Design distributed multi-site IT environments
Manage device lifecycle and inventory
Build high-performing service desk teams
Ensure CMMC ITAR EAR compliance
Nice-to-have
AI-first approach to scaling operations
Experience with Microsoft 365 and Intune
Strong executive communication skills
Knowledge of zero-trust architecture patterns
ITIL or ITSM certifications
Key Requirements
Bachelor's degree in IT or related field OR 5 years experience
5+ years leading IT operations or high-volume ticket teams
Ability to comply with US export control laws and ITAR
Technical expertise in IT service desk solutions
Experience building organizational structure in high-growth environments