Job Summary

• Supervise, coach, and develop a team of sales support specialists, setting priorities and monitoring performance metrics.
• Oversee order entry, quoting, contract preparation, and documentation accuracy, ensuring timely processing of customer requests.
• Serve as an escalation point for complex customer issues and coordinate cross-functionally to resolve problems quickly.

Matching Summary

Salary

Base: $90,000-$120,000; Bonus/Equity: annual bonus; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO/FTO, Tuition Reimbursement, ESPP

Skills & Requirements

Key Requirements

• High school diploma
• 3+ years sales support or sales operations experience
• 3+ years customer service experience
• 1+ years supervisory or team lead experience
• 1+ years CRM systems experience

Work Rights