Front Desk Clerk & Night Audit - Hampton Inn Virginia Beach Oceanfront South

The Harrison Group, Inc.

Virginia Beach, VA, United States
Not specified; not specified; benefits: full renov...
**
High school diploma or equivalent
Guest check-in and check-out procedures
Night audit responsibilities
** The Hampton Inn Virginia Beach Oceanfront South is seeking a Front Desk Clerk & Night Auditor to provide excellent service to guests while overseeing front desk operations and performing night audit responsibilities. Ideal candidates should have customer service experience, preferably in hospitality, and strong organizational skills. This role offers a dynamic work environment at a recently renovated hotel located in a prime oceanfront area. **

Job Summary

  • The role serves as a primary point of contact for guests while managing daily front desk operations during both day and overnight shifts.
  • Responsibilities include balancing daily transactions, reconciling financial reports, and preparing operational reports for management.
  • The position requires working flexible hours including evenings, weekends, holidays, and emergency response situations.

Matching Summary

Match Score: 75

** The Hampton Inn Virginia Beach Oceanfront South is seeking a Front Desk Clerk & Night Auditor to provide excellent service to guests while overseeing front desk operations and performing night audit responsibilities. Ideal candidates should have customer service experience, preferably in hospitality, and strong organizational skills. This role offers a dynamic work environment at a recently renovated hotel located in a prime oceanfront area. **

Salary

Not specified; Not specified; Benefits: Full renovation in 2024, complimentary parking, free WiFi, indoor heated pool

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Guest check-in and check-out procedures
  • Night audit responsibilities
  • Financial reconciliation skills
  • Property management system usage

Nice-to-have

  • Previous hotel front desk experience
  • Cloudbeds or RoomKeyPMS knowledge
  • Online travel platform familiarity
  • Strong customer service orientation
  • Upselling hotel amenities

Key Requirements

  • High school diploma required
  • Experience with PMS systems preferred
  • Ability to lift 25 pounds occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter