Patient Service Representative

Wake Forest Health Network

North Wilkesboro, NC, United States
Pyy range $20.80 - $31.20; benefits: no; compensat...
Patient demographic and insurance information accuracy
Insurance benefit verification
Patient financial liability calculation
Greets patients, monitors patient flow, and ensures efficient and courteous care

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, calculates patient out-of-pocket liability, and collects payments.
  • Maintains knowledge of payer requirements and communicates customer service improvement opportunities to management.

Matching Summary

Greets patients, monitors patient flow, and ensures efficient and courteous care.

Salary

Pay Range $20.80 - $31.20; Benefits: No; Compensation: Base compensation based on qualifications

Skills & Requirements

Must-have

  • Patient demographic and insurance information accuracy
  • Insurance benefit verification
  • Patient financial liability calculation
  • HIPAA and EMTALA compliance
  • Microsoft Outlook, Word, and Excel experience

Nice-to-have

  • Proactive communication of issues
  • Collaborative work environment
  • Problem-solving in high-stress areas
  • Positive interaction with customers

Key Requirements

  • High school diploma or GED
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter