Cse Engineer

kone.us

Not specified
Customer technical needs analysis
Develop technical proposals
Customer technical questions
KONE is seeking a Customer Service Engineer who will support the sales process by analyzing customer technical needs and developing proposals for KONE’s products and services. The role involves providing technical and costing support during both the sales and delivery processes, ensuring compliance with codes and regulations

Job Summary

  • Supports the Salesperson by analyzing customers’ technical needs and develops proposals outlining how KONE’s products and services can provide clear solutions to meet these needs.
  • Accountable for solution engineering, ensuring proposed solutions fulfill codes, regulations, and safety requirements, and managing drawing and material specifications.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual, encouraging participation and the sharing of information and ideas.

Matching Summary

Match Score: 75

KONE is seeking a Customer Service Engineer who will support the sales process by analyzing customer technical needs and developing proposals for KONE’s products and services. The role involves providing technical and costing support during both the sales and delivery processes, ensuring compliance with codes and regulations.

Skills & Requirements

Must-have

  • Customer technical needs analysis
  • Develop technical proposals
  • Customer technical questions
  • Technical and costing sales support
  • Solution engineering
  • Ensure code and safety compliance

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers
  • Career and personal goal achievement

Key Requirements

  • Customer relationship management experience
  • Technical sales support experience
  • Solution engineering experience
  • Delivery process technical support experience

Work Rights

Not specified

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