Customer Data And Process Analyst

Syndigo

Poland
Remote
Data analysis and operational excellence
Salesforce and crm data hygiene
English and german language proficiency c1
This role supports the success and renewal of a large portfolio of small-to-mid-size customers within the Syndigo SaaS platform

Job Summary

  • This role supports the success and renewal of a large portfolio of small-to-mid-size customers within the Syndigo SaaS platform.
  • The ideal candidate will prioritize actions using health scores, usage data, and system-driven signals to manage high-volume long-tail accounts.
  • Candidates must maintain high data quality standards in Salesforce while executing data validation and cleanup tasks across the broader portfolio.

Matching Summary

This role supports the success and renewal of a large portfolio of small-to-mid-size customers within the Syndigo SaaS platform.

Skills & Requirements

Must-have

  • Data analysis and operational excellence
  • Salesforce and CRM data hygiene
  • English and German language proficiency C1
  • SaaS platform usage metrics interpretation
  • High-volume customer portfolio management

Nice-to-have

  • Experience with Churn Zero or similar tools
  • Background in structured workflow environments
  • Ability to design scalable training formats
  • Strong self-management in remote settings
  • Coachable mindset for rapid tool adoption

Key Requirements

  • 1-2 years experience in data analysis or SaaS support
  • Excellent English and German language skills (C1)
  • Residency in Poland required
  • Comfort with repetitive workflows and structured processes

Work Rights

Must reside in Poland

Tailored Resume

Cover Letter