The role involves directing the section and implementing strategies for student account billing and collections to maximize revenue and minimize bad debts
Job Summary
The role involves directing the section and implementing strategies for student account billing and collections to maximize revenue and minimize bad debts.
Candidates must possess seven years of progressive customer service experience, including five years in a supervisory or management capacity.
The University of Ottawa prioritizes applications from Canadians and permanent residents while fostering a diverse and inclusive workplace.
Matching Summary
The role involves directing the section and implementing strategies for student account billing and collections to maximize revenue and minimize bad debts.
Salary
Base: $107,503.00 - $134,379.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
7 years progressive customer service experience
5 years supervisory or management position
Bachelor's degree in accounting or finance
Strategic planning and human resources management
Bilingualism in spoken and written English and French
Nice-to-have
Accounting certification
IT project management experience
Strong negotiating skills with empathy
Experience with financial systems software
Commitment to student experience culture
Key Requirements
Bachelor's degree in accounting, finance, or related field
Seven years of progressive customer service experience
Five years in a supervisory or management position
Bilingual proficiency (spoken and written)
Canadian citizenship or permanent resident status preferred