Customer Journey Expert - Financial Accounting

ING

Belgium
Master's degree in business economics
Minimum 3 years change delivery experience
Fluent in english communication
The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium

Job Summary

  • The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium.
  • Candidates will translate business needs into documented use cases, functional analyses, and data flow designs to bridge the gap between business and technology.
  • The position offers opportunities to work on complex projects within a dynamic regulatory context while participating in continuous training focused on hard and soft skills.

Matching Summary

The role involves leading the analysis and implementation of business-driven changes in financial accounting systems for ING Belgium.

Skills & Requirements

Must-have

  • Master's degree in business economics
  • Minimum 3 years change delivery experience
  • Fluent in English communication
  • Analytical mindset with initiative
  • Strong stakeholder communication skills

Nice-to-have

  • Basic knowledge of banking products
  • Hands-on experience with Cognos
  • Dutch or French language proficiency
  • Interest in financial accounting domains
  • Self-organizing multidisciplinary team player

Key Requirements

  • Master's degree in (business) economics
  • 3+ years experience in change delivery or banking
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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