Competitive remuneration commensurate with skills ...
Detailed technical knowledge of superannuation fund administration
Thorough knowledge of defined benefit scheme rules
Ability to comprehend extensive scheme knowledge
This role offers an exciting opportunity to provide accurate information to customers in accordance with governing legislation and policies
Job Summary
This role offers an exciting opportunity to provide accurate information to customers in accordance with governing legislation and policies.
The successful candidate will grasp, retain, and package key information to ensure positive outcomes for members while resolving enquiries on first contact.
Employees receive competitive remuneration, training opportunities, and the chance to work within a large global business expanding its market share.
Matching Summary
This role offers an exciting opportunity to provide accurate information to customers in accordance with governing legislation and policies.
Salary
Competitive remuneration commensurate with skills and experience; Not specified; Covered by enterprise agreement
Skills & Requirements
Must-have
Detailed technical knowledge of superannuation fund administration
Thorough knowledge of Defined Benefit scheme rules
Ability to comprehend extensive scheme knowledge
Effective communication via telephone and email
Mental agility for rapid problem solving
Nice-to-have
Previous experience in insurance or superannuation industry
Resilient nature to handle confrontations
Empathetic assistance and rapport building
Collaborative team environment participation
Willingness to be a positive disrupter
Key Requirements
Regulatory Guide 146 certification mandatory or aptitude to complete
Maintenance of SuperCPD points once accredited
Technical understanding of Apex Superannuation Administration Services schemes