Join us in pioneering breakthroughs in healthcare for everyone, everywhere, sustainably
Job Summary
Join us in pioneering breakthroughs in healthcare for everyone, everywhere, sustainably.
You will define service growth strategies, manage service revenue and profitability, and ensure delivery of high-quality services while leading and developing service teams.
We are a global team united by one purpose: to pioneer breakthroughs in healthcare, embracing diversity and fostering professional and personal growth.
Matching Summary
Join us in pioneering breakthroughs in healthcare for everyone, everywhere, sustainably.
Skills & Requirements
Must-have
Service growth strategy development
Service revenue and profitability management
Service operations leadership
Customer escalation and issue resolution
Service Level Agreement negotiation
Data-driven decision making
Workforce development implementation
Nice-to-have
Experience in Medtech or medical device industry
Flexible working hours including beyond standard week
Onsite and offsite coordination capability
Multicultural and diverse team environment
Key Requirements
Bachelor's Degree in Bioengineering
More than 10 years service engineering experience
Proven business and commercial acumen
Leadership and people management skills
Fluent in English and local language proficiency
Legal right to work in Malaysia, Indonesia, Singapore, or Brunei
Experience in equipment maintenance service
Prior Technical Customer Service Manager experience
Work Rights
Must have legal right to work in Malaysia, Indonesia, Singapore, or Brunei